Remote Support
We have implemented software which will enhance the support we can provide you. The software is called Netviewer and enables us to temporarily view (and optionally control) your computer remotely.
CLICK HERE TO START REMOTE SUPPORT FOR WINDOWS
Choose run when prompted, and then when asked please enter the session ID we will provide you with.
CLICK HERE TO START REMOTE SUPPORT FOR MAC
Run the DMG file and open the Netviewer icon, and then when asked please enter the session ID we will provide you with.